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CWU
LEGAL ADVICE SERVICE
Help Line number 0800 8046674
Branches
will be aware that since the demise of the TUC Union Law Scheme, the
CWU
have been attempting to negotiate an in-house scheme in order to
provide the Union's membership with free legal advice on non-work
related issues.
The
service is operated by the Union's panel solicitors, Simpson
Millar, via a national call centre. Union members can access this
service by dialling a national advice line number at which point they
will be required to provide their membership and branch details
(this can be obtained by contacting one of our branch offices).
The
call centre is staffed by trained personnel and free legal
advice can be given directly to the member. If a member requires a
personal interview with a solicitor then details will be provided of
firms who are participating in this scheme and the member will then
contact them and make the necessary arrangements accordingly.
Members
need to be made aware that if they engage a solicitor to act on
their behalf they do so on a private client basis and the CWU will
not be responsible for any costs incurred.
We
are aware that many branches have agreements in place with local
firms of solicitors who provide a range of services to their branch
membership and the CWU is happy for those arrangements to continue. In the
event a member from such a branch rings the national advice line,
they will be directed to the local firm who in turn will deal with
their enquiry. However, if the member wishes to obtain advice direct
from the call centre, then the advice will be provided.
The
service is now available, operating Monday to Friday, 09:00-17:00.
Outside of these hours an answer phone service will be available and
calls will be returned as soon as possible.
The
legal Help Line number is 0800 8046674.
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